Privacy Policy

A legal disclaimer

1. Introduction

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, make an enquiry or engage our services.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. Information We Collect

We may collect and process the following personal data:

Information You Provide

• Name

• Email address

• Phone number

• Company name

• Project details submitted via enquiry forms

• Any other information you voluntarily provide

Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited

• Website usage data (via cookies or analytics tools)
   

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotes and service information

• Deliver contracted services

• Manage client relationships

• Improve website functionality

• Send relevant business communications (where appropriate)

We do not sell or rent your personal data to third parties.
 

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following lawful bases:

• Contractual necessity (to deliver services you request)

• Legitimate interests (to respond to enquiries and improve services)

• Consent (where you have opted in to communications)
   

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.

Your information may be stored securely on password-protected systems, encrypted cloud platforms or secure third-party service providers.
 

6. Sharing of Data

We may share data with trusted third-party providers where necessary to deliver our services, including:

• Cloud storage providers

• Email service providers

• Payment processors

• Analytics providers

These providers are required to handle your data securely and lawfully.
 

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting or reporting requirements.

Client project data may be retained for portfolio, backup or contractual purposes unless otherwise agreed.
 

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request erasure of your data (where applicable)

• Restrict or object to processing

• Withdraw consent (where processing is based on consent)
   

To exercise these rights, please contact us at:
hello@socialspacemedia.co.uk
 

9. Cookies

Our website may use cookies to enhance user experience and analyse website traffic.

You can control cookie settings through your browser preferences.

For more information, please refer to our Cookie Policy (if applicable).
 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.
 

12. Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

The Social Space UK LTD
hello@socialspacemedia.co.uk